Last updated: 2023-06-12
1 – PARTIES TO THE CONTRACT
SELLER: Worknet Ventures
Address: Yenigün mah. Mevlana cd. No: 54 B Interior Door No: 504 Muratpaşa/Antalya
Website of the products and services sold: hosting123.net
Email: [email protected]
2 – SUBJECT OF THE AGREEMENT
The subject of this contract is the Law No. 4077 on the Protection of Consumers and the Application of Distance Agreements, regarding the sale and delivery of goods/services with the sales price specified in the contract and specified on the hosting123.net website, where the Buyer orders electronically from the Seller’s hosting123.net website. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on Principles and Procedures. The buyer, the basic characteristics of the goods / services subject to sale, the sales price, payment method, delivery conditions, etc. He/she accepts and declares that he/she has knowledge of all preliminary information and the right of “withdrawal” regarding the goods/services subject to sale, that he/she confirms this preliminary information in electronic environment and then orders the goods/services in accordance with the provisions of this contract.
3- DEFINITION OF GOODS AND SERVICES
Goods and services subject to this contract; Domain (domain name), hosting, server and internet services provided by the SELLER on the hosting123.net website are all kinds of sales and commercial activities carried out through hosting123.net.
4- METHOD OF PAYMENT
In return for the goods and services subject to this contract, the BUYER may pay for the goods / services purchased by credit card / debit card method.
5 – DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE AND DELIVERY METHOD
The BUYER declares that he is aware of the basic characteristics of the product or products on the hosting123.net site, the sales price and payment method, and all preliminary information regarding the delivery and gives the necessary confirmation in the electronic environment. Internet services received by the buyer will automatically be active within 1 business day at the latest, unless otherwise stated, from the time of approval of the transaction. The purchased packages, on the other hand, will be valid within the terms of the membership package and within the specified period, starting from the date of the customer’s approval.
6 – DELIVERY COSTS AND PERFORMANCE
delivery; It is done as soon as the customer approves the sale and the collection is made from the credit card. The seller delivers the goods/services within 1 (one) day from the order of the goods/services and reserves the right to extend an additional 10 (ten) days with written notification within this period. If, for any reason, the cost of goods/services is not paid or canceled in the bank records, the seller shall be deemed to have been released from the obligation to deliver the goods/services.
7 – DECLARATIONS AND COMMITMENTS OF THE BUYER
It is the buyer’s responsibility to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. In the event that the relevant bank or financial institution fails to pay the price of the goods/services to the seller due to the unfair or unlawful use of the credit card of the buyer after the delivery of the goods/services by unauthorized persons, which is not due to the fault of the buyer, the Buyer shall pay the goods/services 3 (Three) is obliged to send it to the seller within the same day.
8 – STATEMENTS AND COMMITMENTS OF THE SELLER
The seller is responsible for the delivery of the contracted goods/services intact, complete and in accordance with the qualifications specified in the order. The seller has the right to return the cost of goods/services within 15 (fifteen) days after the notification of withdrawal is received and the return conditions are met.
9 – FEATURES OF THE GOOD/SERVICE SUBJECT TO THE AGREEMENT
The type, type and sales price of the goods/services, including all taxes, are as specified in the order placed on the hosting123.net website, which is considered an integral part of this contract, and in the information on the goods/service promotion page on the website.
10 – PAYMENT PLAN
If the buyer is shopping with a credit card and in installments, the installment method he has chosen is valid. In installment transactions, the relevant provisions of the contract signed between the buyer and the cardholder bank are valid. The credit card payment date is determined by the terms of the contract between the bank and the buyer. The buyer can also track the number of installments and payments from the bank statement sent by the bank.
11 – RIGHT OF WITHDRAWAL
The buyer, from the services purchased from the seller; hosting can request a refund without giving any excuse within 30 days from the date of sale of hosting products.
If the customer has a return request, he is obliged to notify the seller of this request via e-mail.
The seller can make the refund in the form of money order, EFT, cash or partial refund of the Credit card transaction.
12 – GOODS/SERVICES THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
The buyer can only return newly purchased hosting packages, licensed products, services such as domain (domain name registration), SSL certificate and renewal payments are excluded from the scope of return.
13 – TERMS OF TERMINATION
In case the contract is terminated by the customer with justifiable reasons and duly notification, the fees paid in accordance with the contract will be returned to the customer. There will be no refund in case of unfair termination of the contract and/or consumption of the contracted goods.
In the event that the buyer, while receiving support, exhibits an attitude that prevents other customers from receiving services and constantly requests support on the seller’s website, in a way that affects the in-office business, or requests support for personal development purposes, the agreement may be terminated unilaterally if such behavior continues, no refund will be made.
In the event that the customer changes dns servers, does not renew the expired domain name in a different company, 1 (one) month has passed, he is deemed to have disconnected from the vendor’s servers, regardless of the remaining time, his files can be deleted from the server, the contract can be terminated unilaterally, and no fee will be refunded.
14 – COMPLAINT AUTHORITY
Applications to be made regarding complaints and objections regarding the goods and services subject to this contract, consumer problems in the province (Antalya) where the buyer and seller are located, can be made to the arbitral tribunal, consumer court, BTK and all relevant institutions of the state.
15 – STATUS OF DEFAULT AND LEGAL CONSEQUENCES
In the event that the buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement that the bank has made with him and will be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney’s fees to arise from the buyer, and in any case, if the buyer defaults due to his debt, the buyer agrees to pay the seller’s loss and damage due to the delayed performance of the debt.
16- ELECTRONIC MESSAGE CONSENT
The Buyer accepts, declares and consents to receive all kinds of advertisements, promotions and information electronic messages of the SELLER, which is the party of this contract, of all kinds of campaigns that it has made and/or will make in the future.
17 – AUTHORIZED COURT
In disputes that may arise from this contract, Consumer Arbitration Committees, Consumer Courts in the province of (Antalya) where the seller company is located; Courts of First Instance are authorized in places that cannot be found.